bongo 77 Responsible Gaming
Gaming is for fun — and that is how it should stay. bongo 77 believes that aware and controlled gaming is every player's right. Knowing your own limits and seeking help at the right time is what makes a responsible player.
Why Safe Gaming Matters
The right way to enjoy betting and casino games is to treat them as a form of entertainment — not as a source of income or a way to solve problems. At bongo 77, we put players' wellbeing above everything else. Our Terms and Conditions clearly state that fraud or irresponsible behaviour of any kind is not tolerated.
To legally participate in casino and betting activities in Bangladesh, you must be at least 21 years old. bongo 77 verifies age at the time of every new account registration, and any attempt to open an account by a minor is blocked immediately. If there are younger members in your household, make sure they cannot access your account.
Responsible gaming is not just about following limits; it also means understanding your own mental state, recognising the signs, and seeking help when needed. Our FAQ section has answers to common questions about responsible gaming.
The core principle of gambling is — only play with money you can afford to lose. Never bet with borrowed money, savings, or funds set aside for essential expenses.
Self-Limit Tools
bongo 77 provides players with several control tools. You can use these to keep your gaming experience safe.
Deposit Limit
Set a maximum amount for daily, weekly, or monthly deposits. Once a limit is set, it takes effect immediately. Increasing the limit requires a waiting period.
Session Time Limit
Set how long you want to play in one session. When the set time is reached, the system will alert you and log you out if needed.
Self-Exclusion
Close your account completely for a set period (from 30 days up to permanently). During this time, no login or betting will be possible.
Loss Limit
Decide in advance the maximum amount you can lose in a given period. Once the limit is reached, no further bets can be placed.
Direct Support Chat
Contact our support team via 24/7 live chat. Assistance with self-exclusion or limit setting is available in Bengali.
Reality Check
During long gaming sessions, a pop-up message appears on screen reminding you how long you have been playing and the total amount spent.
To use these tools, go to your account settings or contact our 24/7 live chat. Support is also available by email.
Warning Signs of Problem Gambling
If you notice one or more of the following signs in yourself, take a break immediately and seek help.
- You are repeatedly playing to recover lost money and feel an urge to play again as soon as each session ends.
- You are betting with money meant for household expenses, rent, or other essential costs.
- You have tried to cut down or stop playing but have been unable to.
- You are hiding your gambling from people close to you or lying about it.
- Gambling is causing problems with your work, studies, or relationships with family.
- You turn to gambling whenever you feel stressed or low, and see it as a way to relieve mental pressure.
- You are taking on debt or borrowing money from others to gamble.
not a solution to problems.
Where to Find Support
You are not alone. You can get help through any of the following.
bongo 77 Live Support
Talk to our team via live chat 24 hours a day, 7 days a week. Support is available in both Bengali and English. You can request self-exclusion or limit setting directly through chat.
Email Support
Send your concerns or requests by email — our support team will reply in Bengali. Email address: [email protected]
Family and Friends
Talk openly with a trusted family member or friend. Support from people close to you can help ease mental pressure and make clearer decisions.
Professional Counselling
Seek advice from a mental health professional or behavioural counsellor. Mental health services are available free of charge or at low cost at many government and private hospitals in Bangladesh.
Voluntary Support Groups
Support groups made up of people facing the same issues can offer each other encouragement and advice. Joining such a group can be effective in regaining mental strength.
bongo 77's Commitment
bongo 77 is not just a gaming platform — it is a responsible service provider. You can learn more about our values and goals on our About Us page.
We ensure that advertisements and bonus offers on our platform are not targeted at minors or at-risk players. No promotional messages are sent to players who have self-excluded.
We believe every player's experience should be balanced and safe. Our team works continuously toward that goal. For details of our commitment to protecting your privacy, see our Privacy Policy.
Deciding to stop playing is not a sign of weakness — it is the most courageous step you can take.
If you want to set up self-exclusion or limits on your account, let us know via our 24/7 live chat or by email. Our team is always ready to help in Bengali.
Self-Assessment Questionnaire
Think through the questions below honestly. If the answer to most of them is "yes", it is time to seek help.
- Do you think about betting or gaming every day, even when you are not playing?
- After a win, do you stay on to try to win even more?
- Do you feel irritable, restless, or low when you are not playing?
- Have people close to you expressed concern about your betting or gaming?
- Have you ever felt yourself that you need to cut down on playing but been unable to?
- Has your gambling increased because of financial pressure or personal problems?
This questionnaire is for awareness purposes only — it is not a professional diagnosis. If you have concerns, speak with bongo 77's live chat or a professional counsellor.